Delegation, Feedback & Analysing Performance
As a Manager you must come to realise that you cannot do everything yourself. Numerous Management studies have concluded that along with the inability to manage their time effectively most managers suffer from an inability to delegate to their subordinates. Where they do delegate, the issue of analysing performance and giving good quality feedback on how to improve performance is often the stumbling block. This module addresses these key Managerial skills.
Identifying and Handling Difficult Behaviours
You know how to manage the team and you’ve covered managing individuals now No. 4 in the series focuses specifically how you deal with Difficult People. In this module we identify 10 different types you are likely to meet and we look at what their motivation is, what triggers their behaviour and most importantly how to control these people. Being a great leader or manager when everyone agrees is one thing, but just one of these types in your team who are handled incorrectly can have the whole thing down around your ears. Get this module and you know you will handle anything that they throw at you.