Team Building and Leading
The first of the modules on People Management, this unit explores how to effectively build and manage a team for peak performance across a range of projects. Full of practical exercises and scenarios this module is thought provoking and developmental for anyone who has to create and manage teams. Managing Individuals Being able to manage teams demands that you know how to manage individuals. This module, Managing Individuals, looks at the different styles of management and leadership you may need to use to ensure that your team, as individuals, are committed to the cause and working at peak levels. We examine the different styles of situational management and leadership you need and how this can vary according to individual.
Information & Communication
Essential to any manager’s armoury is the ability to use and present information correctly and to communicate clearly and effectively. This module deals with written and verbal communication and covers areas such as email and text messages as well as how to make correct use of the telephone and how to deliver effective communication face to face.
Negotiation
A vital skill for all managers is the ability to negotiate, whether it’s with clients, suppliers or staff. Negotiation is a skill many people aspire to. This programme demonstrates the use of principled negotiation. Devised by the Harvard team who studied negotiation tactics, this system gives everyone in the process an outcome based upon fair and equitable systems. Never again be blindsided by negotiators who use dirty tactics to get their own interests pushed forward, get what you want and what you need using Principled Negotiation Skills.